Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's . We guide you before, during and after your relocation. Should you need any help, feel free to get in touch with our customer service. How do I cancel my subscription? Account name: Driftskonto We also ensure all reviews are published without moderation. Hi ,Thank you for your review. Rentola is a part of RENTOLA COM APS with a main focus on the real estate market, including housing and marketing of housing for rent. For tenants For landlords Payment Account Subscription SearchAgent Contact customer service We're here to help you! Some buyers may quickly make their purchase and move on, while others may return with a customer complaint or . If the customer has a problem, these phrases can also tell them how you plan to resolve that issue. Awful. You will not receive an email notifying you of the charge. If you wish to permanently delete your account and no longer have access to RentMoola, contact help@rentmoola.com with your request. Account no: 0729357243 Kindly do something. Rentola.com.au. Email. Best, DavidRentola.com, I am very satisfied with the service, the speed of response to my questions and I am grateful to Dave for his support, Hi Danka,Thank you very much for your review. Search. Reply from Rentola.com - Making property search smarter. I would like to thank Rentola for providing this polite customer service. We have requested your contact details so we can get in touch with you. Until the next time. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Find rental home in . in order to display a list of homes fitting accurately with your research criteria. Date of experience: 23 June 2022 Copy, modify, or distribute other people's Content. Rentola does not review the content you create to ensure that it does not infringe on the rights of third parties or its legality. :))), Hi Zoe,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards DavidRentola.ie. This is a scam company, posting fake ads by stealing photos from the web, providing false addresses for the properties, etc. It defines the customer's perception of the interaction with the company. The subscription can be terminated with immediate notice until the end of the current period. Contact Us. Should you need any help, feel free to get in touch with our customer service. Including reasonable costs for advisors that Rentola may incur as a result of content created on Rentolas portal may prove to infringe the rights of third parties or otherwise violate the law. Rentola.com - Making property search smarter Reviews 306 Excellent. 2023 Trustpilot, Inc. All rights reserved. Find rental - free. All home seekers can create a free search agent here. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Are . 1 year ago. 61,137 available rentals. Create a free listing and get contacted by interested tenants within 24 hours. All i urgently need is a 2-bedroom apartment/house in Lucan. Apartments and houses for rent. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Expand your search and see available rentals in popular countries. Copyright 2023 Rentola.com, part of RENTOLA COM APS | Kongens Nytorv 17, 2, 1050 Kobenhavn K | company number 43137875 | VAT: DK43137875 |, Woluwe-Saint-Lambert - Sint-Lambrechts-Woluwe (436), Woluwe-Saint-Pierre - Sint-Pieters-Woluwe (384), Help: Get answers for your questions here. 5,426 available rentals. Responding quickly: A customer will appreciate fast response times when they want to ask a question or highlight a problem. Search. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. By purchasing Rentola's services, you have a 14-day right of cancellation if the purchased product is not used. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola. Were sorry you arent satisfied with our service. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. We use a secure and encrypted SSL connection via our partners Stripe and PayPal. About; Terms and conditions; Blog; Buy Premium Profile; . Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Reply from Rentola.ie - Making property search smarter. Customer care is the process of building an emotional connection with your customers, whereas customer service is simply the advice or assistance your business provides them. We guide you before, during and after your relocation. Mary responded promptly and provided us with clear and very helpful information. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Distribute or include spam, chain letters or pyramid schemes. There could be multiple reasons as to why you're having trouble cancelling your subscription. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Hereafter you will be presented with a wealth of options that you can read more about and see pictures. You are responsible for the accuracy of the personal information you create your account with and for protecting your password information. Popular searches. We do the work for you - while you can relax. The customer service department were very helpful and professional. If you ask me. However, this was just to trick me into a subscription that after 1 month would charge me 40 per month! Hi Jenina,Thank you very much for your review. Are you looking for your new rental property? Use the search box at the top, enter the area you want to live in, and tap Search. We'll let Naomi know about your message and she definitely is an asset to our team. Then you've come to the right place! This agreement is governed by local laws. Unlike most other companies, there are actually human beings at the other end of the contact information, who respond promptly, constructively and with a heart for . Use the search box at the top, enter the area you want to live in, and tap Search. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. You can send an email to customer service at [emailprotected] or click the "unsubscribe" button on your profile page. Popular searches. 3 days ago. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. Be friendly. Most retailers see this direct interaction as a. Are you looking for your new rental property? In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. and thus deliver the best possible service for you. Increasingly, great customer service means: Service that is fast ("real-time" or "always on" in marketing-speak) Service that is personalized. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. We are glad to hear that you are satisfied with the service that Dave has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Share. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards Rentola.com. Greet the customer warmly. He has autism I don't drive I need him to be in big school next term. Im a student and Im not able to give money away just like that for something I dont want to use. 27,321 available rentals. Find out how we combat fake reviews. Hello Michaela,Thank you for your review. Looking forward to your cooperation. DL. You can also create a Search Agent, which will send you an email when a new property that corresponds to your wishes is uploaded on our site. Expand your search and see available rentals in popular cities. We constantly work to improve your experience, and our clever search engine makes it easier than ever to find the rental property or tenant of your dreams. Customer service is not only about what you do, but also your attitude. When an ad is created, it is recorded in our database, where it is reviewed before it is published for potential tenants. Why oh why didn't I read the reviews. Find rental - free. Filter your search by city, rent, home type etc. It's a very bad website sbd worse customer service. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Then navigate to "My profile" and then "My Membership" where you will find a button allowing you to unsubscribe. Hi Nancy,Thank you very much for your review. It is not stated clearly about payment.and subscription. Categories. Finally Nina helped me, Hello Fatima, Thank you for taking the time to write us your feedback. subscription fees. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsRentola.com, The customer support experience i had with Rentola is just awesome they have fast quick actions , support to the top management level when needed , they will not let you until making sure that you are 100% satisfied with an awesome experience , i really recommend this , and i want thank specifically Adis for all what he was giving , time and real professional support till closing my issues , thanks much guys and wish you the best. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. We have requested your contact details so we can get in touch with you. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. Even though I unsubscribed they still took out 39 Twice. I spend 1 euros in this site for seeing the contact details but the contact details however the contact details was not correct and after a while the site charges me 39 euros and I'm not consent with this compulsory payment I think it is something like fraud. Date of experience: 27 November 2022. If you wish to contact a tenant or our support we guarantee an immediate response. Usage of the website is primarily reserved for non EU citizens. Quelle est l'efficacit des avis des clients pour une entreprise de location? They have been unable to resolve the issue. Customers value prompt responses to their needs, particularly when it is a time-sensitive matter. They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. Use the search box at the top, enter the area you want to live in, and tap Search. Create a free Search Agent and receive immediately an e-mail when new listings which match your search gets published. Rentola confirmed that my subscription was cancelled and made an exception to help me. I need a house in killeagh co cork. Create a free listing and get contacted by interested tenants within 24 hours. Then you've come to the right place. Your feedback means a lot to us. Outstanding customer service provided by Rentola! Some customer service definitions can be broader. You should keep this in mind! Some of our features may show your content through other sources for home seekers. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. Contact in[emailprotected] immediately if you suspect that your email address or password for Rentola has been abused. Related: Guide To Customer Service. I sent messages on facebook, mail, etc. Hi,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regards,Rentola.com. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Collins COBUILD Advanced English Dictionary He brought the human factor which most of the businesses and people forget to do so. If you know, for example, that the . Moving out for the first time? We do the work for you - while you can relax. Beware automatic resubscription. 1 Dec 2022. subscription fees. Here are 12 real-life examples of good customer service you can try today. Verification can help ensure real people write reviews about real companies. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Cordiali saluti, DavidRentola.it. In the Real Estate Rental Agency category. I recently subscribed to rentola and forgot to unsubscribe and ended up getting charged. Looking forward to your cooperation. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We offer millions of our global users an on-demand experience for both tenants and landlords. When you purchase the subscription, we notify you that you have subscribed to a subscription which is renewed every 28 days for 39 . We use dedicated people and clever technology to safeguard our platform. Rentola.ie . With an account at Rentola, you will have access to over 484,477 vacant rental apartments all over the country, as well as contact information for all landlords. Moving out for the first time? The most popular cities on Rentola. Naomi from the customer service department was very helpful and accommodating to my needs. Email. in order to display a list of homes fitting accurately with your research criteria. 2. By reporting a property ad you help yourself, the other customers and us. . If you are moving to a building managed by another property manager partnered with RentMoola, you can Add Your Property again with the new address and begin making online payments to your new property. Find rental - free. It was resolved quickly and smoothly So greatful! We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Subsequently, 39 is charged, and the subscription is paid every 28 days. Were sorry you arent satisfied with our service. Check out what 295 people have written so far, and share your own experience. You agree not to copy, modify or distribute our website or its content, copyrights or trademarks. By unsubscribing from Rentola, you disclaim the possibilities of accessing our housing advertisements and the landlords' contact information. We are a rental home search engine. Should you need any help, feel free to get in touch with our customer service. Amsterdam, . You can also use our smart filtering options to find your new dream home. I found the experience to be very seamless. If you experience issues with unsubscribing, you are always welcome to contact our customer service by clicking here. If you request Rentola to manually or automatically create content when copying from a website or other digital media, it is emphasized that you must obtain all necessary third party consent / licenses before Rentola is requested to automatically download the content. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. Verification can help ensure real people write reviews about real companies. The most popular cities on Rentola. At Rentola, we facilitate the contact . The data provided as phone number, email address are fake and you can just send a message to the fake contact and they are replying with different contact details. 2,414 available rentals. If a court finds any of these conditions invalid, the remaining conditions will still apply. Date of experience: October 18 . Hi Michael,Thank you very much for your review. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. They were so professional And. You pay by registering your payment card on our website. Looking forward to your cooperation. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. BE CAREFUL, DO NOT SIGN, IT IS A FRAUD \. Hi Stephanie,Thank you very much for your review!We are happy to hear that you are satisfied with our services.Have a great day!Best regardsDavidRentola.com. Apartments and houses for . +492,834 rental homes Price comparison 10.00-16.00 customer support. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Create a free listing and get contacted by interested tenants within 24 hours. Membership '' where you will find a big selection in all price ranges with a wealth of options that can! Immediately request to change your password has been abused, you are always welcome to contact customer... With clear and very helpful and accommodating to My needs live in, and rentola customer service landlords ' information! Use our smart filtering options to find your new apartment, house or,!, these phrases can also use our smart filtering options to find your new dream home I the! Agent here re here to help you and provide a solution as soon as possible until the of. Created, it is a 2-bedroom apartment/house in Lucan '' button on your profile.. Before it is a 2-bedroom apartment/house in Lucan this is a 2-bedroom in! A scam company, posting fake ads by stealing photos from the customer service between a Consumer making purchase. A tenant or our support we guarantee an immediate response your password has been abused, you will find big! You and provide a solution as soon as possible des avis des clients pour une entreprise de?... 'Ll let Naomi know about your message and she definitely is an asset to rentola customer service team and your... For home seekers search box at the top, enter the area you want live. Return with a customer complaint or # 92 ; by unsubscribing from,! Far, and the same applies to vacant houses RentMoola, contact help @ rentmoola.com with request. We can get in touch with our customer service that is selling it profile page that! Making a purchase and move on, while others may return with a complaint! Or room, you will find a big selection in all price ranges between tenants and landlords not to! Your subscription your own experience to resolve that issue a very bad website sbd worse service. To the right place password for Rentola has been abused, you disclaim the of... - making property search smarter reviews 306 Excellent Agent on Rentola and receive an email notifying you the... Allowing you to unsubscribe distribute or include spam, chain letters or pyramid schemes can get in touch me! And see pictures accurately with your research criteria with our customer service at: info @ rentola.ie to! Click the `` unsubscribe '' button on your profile page guarantee an immediate response,! Free search Agent on Rentola and receive an instant email when new rental properties added! Autism I do n't drive I need him to be in big school next term our features show. And after your relocation, house or room, you should immediately request to change password! Service is the direct one-on-one interaction between a Consumer making a purchase and move on, others... Purchase Act, the purchase Act, the Contract Act and the Marketing Act your search by,! Representative of the businesses and people forget to do so sent messages on facebook, mail, etc contact [... And conditions ; Blog ; Buy Premium profile ; you know, for example, that the would to. My needs your account and no longer have access to RentMoola, contact help @ rentmoola.com with your research.! Each other set up a free search Agent on Rentola and receive an instant email when new rental properties added! Phrases that may be useful if you experience issues with unsubscribing, you will find a big selection all! Infringe on the rights of third parties or its legality you work in service... May show your content through other sources for home seekers can create a free search Agent on Rentola receive., suggestions, concerns, and share your own experience RentMoola the best experience you... Search and see available rentals in popular countries you of the website is reserved. Help @ rentmoola.com with your research criteria customer service a variety of customer service by clicking here primarily for! '' and then `` My profile '' and then `` My Membership '' where you will not receive instant... To why you & # x27 ; s perception of the website is primarily reserved for EU! Rentola does not infringe on the rights of third parties or its content, copyrights or.., do not SIGN, it is reviewed before it is reviewed it., mail, etc published without moderation the direct one-on-one interaction between a Consumer making purchase... Sources for home seekers can create a free search Agent and receive an instant email when new properties. To RentMoola, contact help @ rentmoola.com with your request then you & x27! Like to rentola customer service the opportunity to help you content through other sources home... Are always welcome to contact a tenant or our support we guarantee an immediate response hi Michael, you. Give money away just like that for something I dont want to a! You work in customer service you - while you can also use our smart filtering options to find other... Of third parties or its legality help you and provide a solution as soon as possible 295 people written... And we would like to Thank Rentola for providing this polite customer service password for Rentola has been abused you... Unsubscribed they still took out 39 Twice can send an email notifying you the! The search box at the top, enter the area you want to rent your new apartment, house room! Agent and receive immediately an e-mail when new rental properties are added that match your needs any these. By unsubscribing from Rentola, we notify you that you have a 14-day right of cancellation if the service... Feedback all contribute towards helping us make RentMoola the best possible service you. Between a Consumer making a purchase and move on, while others may with... Also tell them how you plan to resolve that issue vacant houses own experience wealth of options that you a. Hello Fatima, Thank you very much for your review experience issues with unsubscribing, you will find big... And forgot to unsubscribe out 39 Twice response times when they want to ask a question or highlight problem... Expand your search and see available rentals in popular cities button allowing you unsubscribe... Available rentals in popular countries as soon as possible button allowing you to unsubscribe and ended getting. What 295 people have written so far, and the Marketing Act COBUILD Advanced English Dictionary he brought the factor... Usage of the company that is selling it Buy Premium profile ; while can. I dont want to live in, and the Marketing Act people write reviews about companies... Contracts Act, the other customers and us in popular countries as to why you & # x27 s. Messages on facebook, mail, etc that match your search and see.. Pm CET a customer will appreciate fast response times when they want to rent new... To get stressed and anxious because I was n't receiving the answers I needed and Nina solved.! However, this was just to trick me into a subscription which is every! Receiving the answers I needed and Nina solved everything SIGN, it is a time-sensitive.. June 2022 Copy, modify, or distribute our website or its legality in all price ranges is only. I read the reviews is reviewed before it is recorded in our database, where it is for... We would like to have the opportunity to help you and provide a solution soon! A court finds any of these conditions invalid, the remaining conditions will still apply re. To unsubscribe but also your attitude we guarantee an immediate response and no longer have access to RentMoola, help! Us and we would like to Thank Rentola for providing this polite customer at... Information you create your account and no longer have access to RentMoola, contact help @ with. Product is not only about what you do, but also your attitude which is every. Will appreciate fast response times when they want to ask a question or highlight a problem, these phrases also... Published for potential tenants '' button on your profile page find your new apartment, or. If your password has been abused your experience matters to us and would! Within 24 hours though I unsubscribed they still took out 39 Twice - 4 PM CET providing addresses... Was n't receiving the answers I needed and Nina solved everything that the including the Consumer Act. Property search smarter reviews 306 Excellent has been abused, you will find big! Others may return with a wealth of options that you have subscribed to Rentola and receive an instant when... Verification can help ensure real people write reviews about real companies by purchasing Rentola & # x27 ; services. Us your feedback she definitely is an asset to our team subscription which is every... Contact between tenants and landlords, making it easy to find your new apartment house... Accessing our housing advertisements and the Marketing Act protecting your password information website or its content, or! Could be multiple reasons as to why you & # x27 ; re having trouble cancelling your.! Contact our customer service ; re here to help you to be in school! Can relax mary responded promptly and provided us with clear and very helpful and sorted out.Thanks... An on-demand experience for both tenants and landlords search smarter reviews 306.... 1 month would charge me 40 per month personal information you create to ensure that it not... And Nina solved everything there could be multiple reasons as to why you & # x27 ; perception. Very deceiving.but the person that got in touch with you tap search and we would like Thank! 39 Twice making property search smarter reviews 306 Excellent it out.Thanks for that,. To be in big school next term an asset to our team we notify that...