Make sure that the cables are plugged in properly, try to unplug and replug. All returns must have an RMA number for processing. Once you receive a return label from our customer service team, please ship the product back within 14 days. Hi Fatima. 1. Some states, provinces and jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Can Fhss Be Hacked? VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Orders can be delayed due to verification or the time the order has been placed. Generally, youll need a pin or paperclip to press the pinhole button on your device. SN or visible proof depicting the defect are required, Warranty can be processed without returns in certain cases, at the discretion of VAVA. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. The VAVA baby monitor is simply the best value baby monitor available today. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. If youre having issues with your new dash cam, here are some dash cam solutions and troubleshooting tips that we think can help. Step 6: Any settings changed on the dash cam will be reverted to factory settings. Turn your dash cam off, wait about a minute, and then turn it back on again. 5. Hello, my camera doesnt want to continue recording on top of old footage, it gives me a warning saying: memory card full even though I have selected to keep recording in a loop. current price $179.99. Should I mark the RMA no. It is important to note that if you use a computer or device that can be accessed by others, other people may be able to access unencrypted personal information. Please try the following Do not write the RMA number on the actual box. Hi Dave. Unfortunately, the transmission of information via the Internet is not 100% secure. If using the recommended card, please try the steps below. However, it does not send me the code after I go through the process. and our Hi there, Were sorry to hear thatyoure having trouble with one of our VAVA products. So, if youre still having trouble even after trying these tips, here are some things to keep in mind. Obtain a Return Merchandise Authorization (RMA) Number: Write the RMA number on the shipping label on the outside of the package. We will always give you choices about your personal information. Unless otherwise stated, www.vava.com and/or its licensors own the intellectual property rights in the website and material on the website. Wait approximately 15 secs Step 4. Please read this Privacy Policy to learn about the information that we may collect from you and how we use and protect your information.BY VISITING THE WEBSITE, YOU ARE ACCEPTING AND CONSENTING TO THE PRACTICES, TERMS AND CONDITIONS DESCRIBED IN THIS PRIVACY POLICY. tried different cords and plugs. Boy Mom - 1 . This includes using personal data for purposes such as data analysis, research, and audits. 3. Hi Mark, we are sorry for the issue that you have with the dashcam. 2. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. Here are the Best Baby Monitors of 2022. troubleshooting steps to help you resolve the issue: If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional. This is to isolate if the program is at fault or the hardware. Make sure that your car engine is on. If the first step did not resolve it, please reset the dashcam Try to install reinstall the app at least 3 times and check for the latest updates of the dashcam. The information on this website is complete, true, accurate or non-misleading. We will inform you (before collecting your personal information) if we intend to use your personal information for marketing purposes, or if we intend to disclose your personal information to any third party for marketing purposes. Check power cord if its plugged in properly to your car. This will still depend on which model you have, so it is best to verify the user manual for your dash cam. Try to use a different cord/charger for the dashcam if it stays on to isolate the issue. The SD Card will come up as a storage device on your Laptop/Computer. 1. Its normally just one or the other that works for our Dashcam. Inside the box, you get the 5" monitor, the camera, a usb-c charging cable and a wall charger. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without www.vava.coms express written consent. Another reference is https://www.youtube.com/watch?v=0KzArrktwrs&t=80s. You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. All warranties are limited in duration to the warranty period set forth above and no warranties, whether express or implied, will apply after the warranty period. Please try to format your SD card (via computer) to FAT32 and then test it. If you have tried U1, try using u3 or vice versa. 230. Whenever you bring new technology into your life, things can sometimes go wrong. Does a return require the original packaging? FREE delivery Fri, Feb 17. Split Screen Baby Monitor. Required fields are marked *. Refund requests for the 30-day money-back guarantee expire 30 days after opening a warranty claim. To prevent your dash cam from falling off, here are some things you can do. Picture is clear enough for me to see my baby breathing. 2. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You cannot run Google maps and connect to the Wi-Fi of the dash cam because it does not have Internet. Hi Gillian. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. We will look into this. Portable, rechargeable camera goes anywhere in the house to see clearly day or night with one-press 2X and 4X zoom. If you are in the EEA, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws. Undamaged products may be returned for refund for any reason within 30 days of purchasing. If you fill in forms or register an account on the website or correspond with us by phone, email or social media account, you may be providing us with information about you, which may include personal information. Last night it suddenly stopped working, saying poor connection and being stuck on the white home screen. 1. If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. So ridiculous. We may ask you to verify your identity before we can act on your request. Why it didnt record when I got hit? www.vava.com makes no representations or warranties in relation to this website or the information and materials provided on this website. If the customer ships the product back over 30 days after receiving the return label, they will be charged a 25% restocking fee. I purchased a vehicle that has a VaVa dashcam. You have the right to access, correct, or delete the personal data that we collect. If youve done all of this and you still have not received your refund, please contact us at support@vava.com. We might need an RMA on that, could you please send an email with your order invoice and a short video of the issue to support@vava.com? If still the same, reformat the SD card into your computer and make sure to back up the files. S/n DO22H20281629 Please check this page regularly to ensure you are familiar with the current version. We will only retain your personal information to fulfill the purposes for which it was collected, as required for legitimate business purposes as described in this Privacy Policy, or otherwise permitted by law. All other products and brand names are trademarks of their respective owners. Split Screen Baby Monitor. We are sorry to hear about what happened. www.vava.com may revise these terms and conditions from time-to-time. If you are in the EEA, this will be within one month of receipt, or, if further time is required, we will inform you of this and the reason for the delay. This is the SECOND DASH CAM that I bought from you guys, that has died on me. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. The App will automatically connect to the dash cam and open the live feed page. We also may use your data to process and respond to your requests when you contact us. Treatment of personal data of EEA residents -- As described below, if you reside within the European Economic Area (EEA), our processing of your personal data will be legitimized: Whenever we require your consent for the processing of your personal data such processing will be justified pursuant to Article 6(1) of the General Data Protection Regulation (EU) ("GDPR"). By using this website and agreeing to these terms and conditions, you consent to www.vava.coms use of cookies in accordance with the terms of www.vava.coms privacy policy / cookies policy. Try to use a different cable cord. Kindly provide us the model number of the dashcam and the specs of your micro SD card for us to check its compatibility. What gives? Vava Baby Monitor Poor Connection / Customer Reviews Vava Baby Monitor Split View 5 720p With 2 Cameras White Va Ih009 Best Buy / Now, it consistently shows poor connection and will only work within about a 15 foot range. Were happy to help you. Live HD streaming + pan, tilt, zoom and color night vision Easy setup When you connect to the VAVA WIFI, turn off your phones mobile data. If a package is returned to us due to an incorrect or incomplete address provided by you (the customer) or your agent, we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. Step 1: Power down the VAVA Dash Cam. Will provide you with additional troubleshooting to update the firmware and this is how you re-update the firmware. VAVA Baby Monitor with Split Screen - VA-IH009. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. 3. When I power it up, after a split second of image, I get a blue screen with Mass Storage in the center. We are more than happy to assist you. i tried resetting it and reformatting the SD card but still having this issue. On VAVA dash cams, the default setting is 720p. Reposition Your Baby Monitor This sounds like an obvious thing to do. We will provide you with some troubleshooting that will help fix this issue. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It may take some time before your refund is officially posted. Please try to format your SD card (via computer) to FAT32 and then test it. We are sorry to hear that you are having an issue with your VAVA product. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Six Steps to Reduce Baby Monitor Interference 1. Today I had an accident at 10:04pm. I have a 128gb Sandisk Etreme Plus U3 card. Electronics & Technology VAVA VAVA Reviews 36 Bad 1.5 www.vava.com Visit this website 1.5 total Sort: Most relevant FF Fernando Fernando 2 reviews US Oct 11, 2022 Thieves I got taken by this company i bought the vava security system and it doesn't work I try the contact the company the phone doesn't work im stock with a lost of 100.00 dollars. Plug the SD Card into a Laptop/Computer. The Camera and monitor are very well built and nicely designed. These purposes will be consistent with the reason you provided the information to us or for a directly related purpose. How do I prevent this from happening? If you havent received a refund yet, first check your bank account again, then contact your credit card company. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Below is the information about vava baby monitor poor connection . Check cables if its plugged in properly. Hi Steve, we apologize for the trouble caused. But, if you decided to invest in a high-quality dash cam from the get-go, there are ways you can adjust the video quality. Hi Olexis. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. We accept order cancellations before the product is shipped or produced. If the customer ships the product back within 14 days in good condition, they will not be charged restocking fees for the return of a product. We work closely with third parties who provide services to us (including, for example, business partners, subcontractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and we may receive information about you from them. But again, refer to the user manual for directions on how to reset your dash cam. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. The Adopted Trademarks HDMI, High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. When you connect to the VAVA WIFI try to turn off mobile data on your phone. You can make a request to exercise any of these rights in relation to your Personal Information by sending the request by email to privacy@vava.com. $179.99. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error including the model number of your dashcam to support@vava.com. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. 3. Step 8: Tap on the settings cogwheel icon at the top right of the page. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. If yes, does the same error occur? That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. After installing a new sd card I keep getting an error message. Connect to the dash cam via wifi with a mobile device. Please note that the specific cookies we may use vary depending on the specific websites and services you use. Have you tried to reinstall the VAVA dash App? 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