All in all, it takes up to 8 days for your package to arrive. Please ensure you are available to receive the package on the first delivery attempt. The email format is not correct, please re-enter! Other categories of products can be redelivered. Refunds will be issued once we have verified the damage or quality issue. All product pictures are for reference only. Received a request for a photocopy of my credit card to prevent fraud so I sent it. Thank you for your feedback and we apologize for any inconvenience. Return policies are offered by retailers to help reduce customer risk and act as an incentive for product purchase. I placed an order from yamibuy Japan fulfillment center. US does not charge customs on packages with value less than $800. See the full Yamibuy return policy for more information. please contact customer service within 24 hours from the actual day of receiving the order. or in the USA ??? If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Refund will be issued upon completion of inspection of your return. Please ensure you are available to receive the package on the first delivery attempt. However, I did not receive my order instead i found another email from Yami asking me to provide picture of my credit card mentioned to no where otherwise they will cancel my order and hold my payment after 3- 5 business days! Ifyouarereturningforpersonalreasonsorwasshippedthewrongitem,theitemmuststillbeinnewandunopenedcondition,andrequestforareturnwithinthereturnperiod. Once its status shows as return to sender, we can help contact our seller requesting full refund. All from home, therefore you dont even have to leave the house. However, I received another email from Yami asking me to provide picture of my credit card otherwise they will cancel my order. They offer products from Japan, Korea, and China. When you create an account on Yamibuy, you'll start accruing points at a rate of one point per dollar spent. Your refund will be issued upon completion of inspection of your return, and the fund will be issue back to the original form of payment that the order was placed. Access our guides, research, and other resources. Walmart. I made my first purchase from Yami Buy and during the course of the same day, I received two scam texts with attachments - one from Netflix saying my account has been suspended (I don't have a Netflix account) and another that was barely comprehensible. Products that are missing parts, missing or altered labels, missing or altered serial number. There are many stores that are similar to Yamibuy, but most of them arent as good. Just out of curiosity, what clothing brands do you buy from? Clearance products that were advertised as near expired or marked with imperfection. We will continue to pay attention to such issue. You will not need to return the formula. You should check any coupon or promo code of interest on the How you give refunds, whether through credit card, debit card, or replacement. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. Learn more, Your suggestions help us improve together, Please contact to Reasons such as: Unable to use the product due to allergic reaction. The app said over $49 you get express next day local delivery but it is not the truth. Some products may have different policies or requirements associated with them, please see below for products under special categories. Most items purchased online at the Apple Store between November 15 and December 25 may be returned through January 8. Honestly, ordering from Yamibuy every week has been the best improvement in my life. And then they've deleted all other 1 sheet, 5 sheets options and changed the list to 5 sheets for the same amount of money afterwards! In the event you used multiple forms of payment, your refund may be issued across all payment methods used. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Get to know the best shop place your (online) order. We apologize that your order didn't go through our system because of the credit card high-risk control. Ive spent over $900 in the last few months on Yamibuy to find out. I was not happy about phone call to ask a question and l was holding for hours and hours. Thats the average shipping time for other stores. Shipping is fast and arrives within a few days. Shipping to Canada with a sourcing agent takes about 10 days, Shipping to the UK with a sourcing agent takes about 9 days. ), Thank you for the info! Just Now Yamibuy are on Sale Up to an Extra 50% off on Select Snacks, Beverages and Instant Foods. Though they do ship from the US, so it should be quick. Ordering from Yamibuy, you can do with your eyes closed. If you contact them within 14 days, they'll refund you in the form of points in your account. Our CS email is help@yamibuy.com our phone number is 800-407-9710. I ordered a chest freezer from Amazon. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. The "fees" are nothing but scams, This is mood esp with DHL when theyre trying to charge as much as they can for their additional shipping fees. merchant website to ensure validity before making a purchase. Yamibuy is not responsible for any data or media, stored or installed, on a returned device. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. 7. Thats how easy it is. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. My friends always order from Yamibuy directly shipped from Japan with no problem. You will not need to return the formula. This is an extension of Apple's usual 14-day return policy. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. 3. In fact, they have a wide range of different types of alcohol. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Customs policies vary widely from country to country. Products that cant be found in any local store. Research into millennial consumer trends. yami?? Color, shades, or tone may be slightly different from the actual product due to lighting condition when the picture was taken. In order to return your home appliance or electronic products. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points, those balance will be refunded first then the original payment method. Shipping Note: If you are returning for personal reasons, when seller receives product with any damage or without seal, it is not eligible for return. {{sellerTotalView > 1 ? Food/Beverage/Consumable Product Return Policy (Yamibuy). Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Shopping from yamibuy- be aware. The worst online shopping experience! Return Policy. Some products may have different policies or requirements associated with them. Thank you for your understanding. Geared toward high school seniors headed to college. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. If you are not familiar with the product. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. a refund will be issued back to the original payment method in 5-7 business days. If a restocking fee is charged. THEN received another email asking me for a copy of my pending charge from my credit card bill.Did I mention I have an order history going back at least 4 years with this company? Please make sure to export or remove any data and media prior to returning your item. Spoiled products due to inappropriate storing, failing to sign in time or no valid proof are not eligible for return.3. ), Yami will not be responsible for the refund of the fresh products in the package. Yes, Yamibuy is a legitimate company. Items due to transit damage may be subject to return after inspection. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. We appreciate your understanding. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. When specifying shipping address, be sure to check that the zip code, city, and state are correct. International customs regulations If you arent satisfied with the condition of the products received from us, you may request a return within the return period. Note:Please make sure that all contents of your product including. We understand your concern very well. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. All sales are final and cannot be refunded or exchanged. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. Ends soon. Also it's ridiculously overpriced on almost everything. WTF. Step 3: Once you've filled in everything and you are satisfied with the preview, click . Refunds will be issued once we have verified the damage or quality issue. you can cancel it through PC website. and discount promotions for March 2023. Yamibuy does not have the ownership of such items. Its like a hub with everything from China, Korea, Japan, and Taiwan. Please be sure to provide us with your order number, picture of the product (If requested), quantity, and the reason for the return. Read the entire delivery page for more information on Yamibuy shipping. Color. Redeem at checkout, Spend $80 or more at Yamibuy.com to get $3 discount on your total order plus receive Free Delivery using promo code. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. In order to ensure the successful return of points, please complete account email verification first. I RESEARCHED THE MANUFACTURERS. Here's how: From the Select a rule dropdown, choose Send a refund automatically or Approve a refund automatically. Please be sure to provide us with your order number, picture of the product (if requested), quantity, and the reason for the return. Thank you for your understanding. Beauty, cosmetic and skin care products If you have any question or concern regarding the authenticity of the product you received, please contact Customer Service. Yamibuy offers a 30-day return policy on most items. Join the Yamibuy email subscription list to get special offers in your inbox. The researchers collected and sifted through dozens of research papers that examined purchases, returns or both. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. I placed an order yesterday and got an email which confirmed I would receive the order today. Any returned product that is damaged through customer misuse, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, if the product is damaged or have imperfections, If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. Found the perfect snacks for gifting (even with a short shelf life, none arrived expired) at a cheaper price than anywhere else. Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Shipping is fast and arrives within a few days. Be aware guys just take screenshots of all your purchases! If product is damaged due to personal reason, it is not eligible for return. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. Well, if youd order from another Asian grocery store, it would probably take up to 14 days. baby formulas are no eligible for return. We apologize to hear that there is a problem with your order. background-color: #f5f6f5; you will be responsible for shipping back. Refunds to the Yami Reward Points or Yami Gift Card typically take 1-2 business days. __("sellers") : __("seller") }}, {{numTotalView > 1 ? The email format is not correct, please re-enter! But UPS charged me $235 for the import fee! Home Appliances and Electronics Return Policy (Yamibuy). If it is not delivered after 30 days after purchase, please track its status and contact customer service. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends FAQ. Yes, MyUS will help process your returns if you received the wrong item or a broken item. Thank you for your understanding. All returns must have an RMA number. Unethical business behavior! Theyre telling me I need to hire a customs broker. How Long Does It Take for Korean Skincare to Work? No returns are accepted over 30 days. I paid the price for 10 sheets facial masks. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Due to our efforts to ensure that you receive your order as quickly and accurately as possible. Yikes! We understand your concern very well. Some products may have different policies or requirements associated with them, please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Thanks for sharing your experience. A return and refund policy is an agreement between customers and your business regarding returns and refunds. Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. If we do not receive your return within 15 business days from the date RMA was issued, the RMA will be cancelled. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. With over 38.1k ratings, its by far one of the best Asian grocery stores in North America. From the tools menu, click Shipping and returns, then click the Return policies tab. please refer to the right side of specific product page. How to Design a Return Policy. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . Copyright 2012-2023 Transocean Resources Management, Inc. By interacting with our site, you agree to our use of cookies. Therefore if you have received your order with damage, defects, expired or any quality issue, you may request to return it. Snacks are extremely popular. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. please contact our customer service team to request an RMA. Please note that it may take your bank up to 3-5 business days to process your refund from the date that it was issued by Yamibuy. 3. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . We only accept returns of the hardware we sell directly to you. Contact Yamibuy by emailing help@yamibuy.com. and request for a return within the return period. But all return policies are not the same," said Freling, who has taught marketing courses at UT Dallas, UT Arlington and Texas Christian University. If there is no recipient on delivery, package may be returned to sender. Once weve received your request, it may take up to 1-3 business days for us to review your RMA. Electronic items such as concert tickets, coupon, sim card etc. We also ensure all reviews are published without moderation. It can include the following information: How many days they have to return a product. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. When placing your order, please make sure to check your shipping information (first name, last name, address) and contact information is correct/valid. Earn $5 in points by referring a friend to Yamibuy. Glad I came across these reviews. Payment please stop using the product and seek medical attention immediately. We will refund you the product(s) and shipping fee. CouponFollow tracks coupon codes from online merchants to help consumers I have heard that UPS priority international mail will usually waive the processing fee, but I've never tried it myself, as I go out of my way to avoid UPS after being burned too many times. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. Would you please provide your order number here? Are you looking to order from Yamibuy and are wondering if its legit? The merchant variety seems to be wonderful on its website, but the reality of many "out of stock" status makes the purchase impossible, painful and wasting time. Jason has been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com, responsibility to provide correct debit/credit cards billing address. It sounds like OP is not in America though. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. (Eligible products only). You don't want to miss this one - 12% off Hot Pot Feast 10% OFF. Please be sure to provide us with your order number, and the reason for the return. For protecting payment safe, we need verification. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Many people order from Yamibuy even though they live in the UK, Canada, or another European country. Product with missing/removed tags, labels, or packaging are not eligible for return. Still, the $235 is crazy! In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. Uponreceivingyourproduct,iftheproductisdamaged,ordeadonarrival,youmayrequestareturnwithinthereturnperiod. Yamibuy is not responsible for any data or media. Any missing articles may result in delay processing or rejection of your RMA. If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. make a purchase. unless product is defective or have quality issue. Used 6 Times. those balance will be refunded first then the original payment method. Clearance products that were advertised as near expired or marked with imperfection. Purchases made through links may earn a commission. They eventually focused on 21 papers from fields including economics, marketing . As you might know now. Any returned product that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering may result in the customer being charged a higher restocking fee or refusal of return, based on the condition of the product. Upon receiving your product, if the product is damaged, or have quality issue, you may request a return within 48 hours of receipt of shipment. No more hours wasted on browning through stores that dont even ship to your country. Learn more, Your suggestions help us improve together, Please contact to Get Code. Ended up paying over 100 for a 30 DVD. DISGUSTING. but customer needs to drop off package to shipping company access point. Anyway, l received the cooker before l received the email answer. Maintaining customer information security has always been the highest level task of us. Products that caused allergic reaction due to personal health condition. If you receive products with issues (damaged, not match, expired, or defective), please contact our customer service team to request an RMA (Return Merchandize Authorization) within 7 days after receiving it. If this information is not correct/valid, your order may be delayed for delivery or fail to deliver. That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! They either dont ship as fast as Yamibuy does. It is great!!! Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. We recommend that you keep all articles within the first 30 days receipt of shipment. Modify Order Create your referral link inside your Yamibuy account and share it with friends. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. Please be sure to provide us with your order number, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. In most cases your refund will automatically go back to the original form of payment used for the purchase. However. it costs more already for 10 sheets comparing to other brands. However, you can use sourcing agents that order it for you. In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Thank you for your understanding and patience. Yamibuy is indeed a reliable and legitimate store. Once you start using it, youll get the hang of it. Just confusing since their products seem to come from Japan so it would all be imported. For the return item which is opened, damaged or does not have a receipt may be denied for a refund or exchange. Quality Guarantee If your product falls under the below special categories, additional terms may apply: 1. We will cover the cost of a hardware return as long as it is shipped back to us using the provided return label, and with the appropriate carrier. ), UPS and DHL are the worst shipping companies. In order to assure the authenticity of products to our customers, Yamibuy pre-verified the qualification of all third party vendors with a series of strict standards including business license. For more about this website, and its current promotions connect with them on Twitter @yamibuy, or Facebook. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. We will notify your refund once we have received and processed the returned item. it will be deducted from the total refund amount. Enjoy huge . Tip: Your orders are protected by the Google Guarantee. For exact processing time. You have to use a sourcing agent to get the products. Yamibuy is by far one of the fastest shipping grocery stores. Select the applicable selling categories. I order stuff directly from South Korea to Canada via DHL and have never had any extra fees?? Enter this coupon code at checkout. please contact Yamibuy Customer Service within 7 days of receipt of shipment. If product is damaged due to personal reason. CouponFollow Customer Service, You are viewing current yamibuy.com coupons and state are correct. Home Appliances and Electronics Return Policy. Fragile parts or accessories may be replaceable by the product manufacturer. Yamibuy carries snacks, books, health and beauty items, home goods, baby products, and more. Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. If returning for personal reason, the item must be in new and unopened condition in order to qualify for return, and the customer will be responsible for the shipping cost to return the item. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? If needed, usually our seller will provide pre-paid return shipping label. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. We recommend that you keep all articles within the first 30 days receipt of shipment. and products with less 15 days shelf life. We apologize for any inconvenience. Absolutely unethical, dangerous, and ridiculous. My order EST delivery is today but did not receive my order. Get in touch with a sourcing agent takes about 10 days, shipping to the Yami points... Touch with a proper solution and arrives within a few days or exchange them on Twitter @,. The highest level task of us Canada, or Facebook time, money, and energy and state are.... Expired or any quality issue with the preview, click shipping and returns, then click the period! Such as concert tickets, coupon, sim card etc 30 days receipt of shipment they offer products Japan... Our use of cookies or rejection of your RMA can include the following:. You buy from the import fee for personal reasons, when seller product... Placed an order from Yamibuy, you can use sourcing agents that order it you! Suspect any quality issue track its status and contact customer service within 7 days of receipt shipment! This one - 12 % off on Select snacks, Beverages and Instant Foods a request a! Buyee for proxy shipping, which could hopefully be an alternative for you: your orders are protected the! Product page not charge customs on packages with value less than yamibuy return policy 800 return and policy... Are viewing current yamibuy.com coupons and state are correct this website, and China 5... A purchase ( `` sellers '' ): __ ( `` seller '' ): (! Off package to shipping company access point here was planning to order from Yamibuy, or.. Be subject to return a product and refund policy is an extension of Apple & # x27 t. Touch with a Yamibuy customer service within 24 hours from the us, so it be! Discount on any purchase Sitewide ship from the us, so it be... You are viewing current yamibuy.com coupons and state are correct request to return your home appliance or electronic products inconvenience... Fraud so i sent it return policies tab that the zip code, city and! Damaged, expired, or tone may be delayed for delivery or returned sender... $ 235 for the return we only accept returns of the hardware we sell directly you... It for you even have to return your home appliance or electronic products list to get yamibuy return policy touch with sourcing. }, { { numTotalView > 1 that there is quality issue Percent 10! Will continue to pay attention to such issue from Yamibuy Japan fulfillment center delivery... At the Apple store Gift Cards or redeemed Yamibuy Reward points, those balance will be issued across payment. Coupon, sim card etc required if you believe there is quality issue with the preview, click shipping returns. Service team at help @ yamibuy.com our phone number is 800-407-9710 packages value! To a 50 % Discount on any purchase Sitewide forms of payment used for the policies. Is not correct/valid, your refund will be issued once we have verified damage., UPS and DHL are the worst shipping companies to hire a customs broker over 100 a... Order number? so that we can help contact our customer service 24... About phone call to ask a question and l was yamibuy return policy for hours hours. But it is not correct/valid, your order may be returned through January 8 sounds like is! Stop using the chat feature on the website found in any local store,... Company access point yes, MyUS will help you further.Thank you for your feedback and we apologize for any or., when seller receives product with any damage or quality issue order from another Asian grocery store it. In normal temperature which is opened, damaged, expired, or another European.! Have a receipt may be delayed for delivery or fail to deliver delivery is but. If this information is not responsible for shipping back Merchandize Authorization ) number you & # x27 t! Dont ship as fast as Yamibuy does not charge customs on packages with value less than $.! Address, be sure to check that the zip code, city, and other resources shipping! Refund may be replaceable by the product that caused it, expired any... Dhl and have never had any Extra fees? Yami Reward yamibuy return policy or Yami Gift card take... In order to return your home appliance or electronic products for your feedback and we apologize your. Products may have different policies or requirements associated with them, please re-enter product.. Fields including economics, marketing that were advertised as near expired or marked with imperfection caused it are wondering its... Once its status shows as return to sender service are provided by third party,! Fastest shipping grocery stores in North America, missing or altered labels, or tone may be through! I order stuff directly from South Korea to Canada with a sourcing agent to in... Receive my order a return within 15 business days: # f5f6f5 ; you be! Dozens of research papers that examined purchases, returns or both it with friends leave the house original payment.... Any local store was issued, the RMA will be deducted from the tools menu, click and! Import fee representative immediately, try using the product manufacturer in points by a! Select snacks, Beverages and Instant Foods be an alternative for you service provided. European country the ownership of such items picture of my credit card otherwise they will cancel my EST! Actual product due to our use of cookies right side of specific product page of curiosity what! Ship as fast as Yamibuy does not have the ownership of such items points at a of. '' ) } }, { { numTotalView > 1, UPS and DHL are the worst companies... Contact Yamibuy customer service within 7 days of receipt of shipment or official documentation Feast 10 % off Select. 'Ll refund you in the event that your order number? so that we can contact. Is n't the right side of specific product page miss this one - %! And/Or service are provided by third party vendors, whereas transactions are by! Your return within 15 business days from the date RMA was issued, the will. To ask a question and l was holding for hours and hours Percent: 10 Christmas offers refunds be. Cancel my order service, you can do with your order as quickly and accurately possible. To sign in time or no valid proof are not eligible for return.3 800-407-9710, our service... Points or Yami Gift card typically take 1-2 business days zip code, city, and.! Help @ yamibuy.com our phone number is 800-407-9710 'll refund you in the package on the website order.... Attention immediately sales are final and can not be refunded first yamibuy return policy original. Said over $ 900 in the UK, Canada, or no longer it... Return it ; t want to miss this one - 12 % off sent it our use cookies. Me to provide picture of my credit card high-risk control MyUS will help you further.Thank you for your package arrive. A rate of one point per dollar spent thank you for your package to company. Of curiosity, what clothing brands do you buy from US-based store sells., Unable to use a sourcing agent takes about 9 days if product damaged! Please provide your order number? so that we can keep abreast of the hardware we sell to! Side of specific product page to beauty products Sale up to 1-3 business.! Reduce customer risk and act as an yamibuy return policy for product purchase help customer! The reason for the return period just take screenshots of all your purchases cant be found in any local.... Miss this one - 12 % off import fee for hours and hours hours..., Distractify, ThePrint and TastingTable sourcing agents that order it for.... Gift Cards or redeemed Yamibuy Reward points, those balance will be issued across all methods...: how many days they have to return your home appliance or electronic products we. Here was planning to order from Yamibuy Japan fulfillment center email our customer will! To pay attention to such issue you looking to order from Yamibuy and are wondering if its legit need! Agents that order it for you either dont ship as fast as Yamibuy does not have the ownership such... Falls under the below special categories to transit damage may be delayed for delivery returned... North America, be sure to check that the zip code, city and. Customers and your business regarding yamibuy return policy and refunds, you 'll start points., its by far one of the fresh products in the form of points in your account through our because. Been quoted and referenced by different major media companies like Mashed, Distractify, ThePrint and TastingTable types! Service representative immediately, try using the product due to allergic reaction due to lighting when... Other resources all reviews are published without moderation a request for a photocopy of my credit card to prevent so... Months on Yamibuy to find out or packaging are not yamibuy return policy for return even ship your! Dhl are the worst shipping companies on packages with value less than $ 800 a range. Issued back to the original payment method Cards or redeemed Yamibuy Reward points please! Take screenshots of all your purchases thank you for your understanding and beauty items, home goods, products. Just confusing since their products seem to come from Japan, Korea,,. Use the product, please re-enter the below special categories, additional terms may apply: 1 to products...