Not responding to my emails and phone is no longer in service. Also, the Fanhome release of the DeLorean is a team effort between both PCT/IXO and Fanhome they are working together on this. I think PCT/IXO will have an option for this too, but perhaps not right away. I got them from EM before they folded. Youve turned my despair into hope. USPS tracking info is stuck at Status Not Known/Confirmed/Updated, etc. Refund and/or all remaking kits needed to complete build. Other countries may be added at a later time (likely a licensing limitation). I will keep an eye on this for any developments. IMPORTANT NOTE: I am not affiliated with PCT/IXO, Eaglemoss, or Fanhome I am just another builder like yourselves. Can I just say Thank you to MARVELPHX real quick. The last issue I received from eaglemoss was issue 28. You can see the Japanese Deagostini site here: https://deagostini.jp/sed/. I now feel like I actually have actionable information. We just dont know yet. if you actually were charged for parts then you should have gotten a tracking number for your parts. this is the only information everyone has on the situation. Yes, I concur. Dont hesitate to contact us again if you have any questions. The products are great but if you have a problem you are SOL. I am a subscriber to Astronomy magazine. Well, this sucks. I was again advised that a replacement would be forthcoming. I will continue my Enterprise following my Model Remodel plan. Shipping for all four collections will start from March 15th in the USA and from January 31st in the UK/Germany. Desired outcome: Weve created and selected several special items (scale models, exclusively commissioned art prints, collector items, etc.) But I am prepared to cut my losses and move on. You looking and reaching out to this company has been a ray of hope on all this. Thanks and keep up the great work WE ALL APPRECIATE IT!!!!!!!!!!! It is a peace of mind for everyone. Delivery times may vary, especially during peak periods. Rest assured though, they are working hard to overcome the various legal, industrial, and shipping hurdles standing between us and completing our builds. when they Ship your parts they send the actual payment request. they have been graciously posting updates for this situation we all find ourselves in. The delay was due to a few final licensing and technical issues. This is completely unacceptable. It must be one very sophisticated web site to take this long. Things are evolving every day, so what may be true today could be fallacy tomorrow. They expect it to be available either the end of this week or early next week. PCT owns many subsidiaries, including IXO Models (IXO). Hello Marvel Phx, Thank you very much for the information. i'm only halfway done with my model. Company took over a thousand dollars (USD) for a build up program that will never be completed! We would need to start our subscription at that issue. Seller maybe Ill call in sick tomorrow. I have spent a bit on money and have not received any indication that the company is out of business. The issue #3 came in broken and they told me basically to bad purchase it again, I should have known then it was a bad company, Desired outcome: Conversione FERROVIARIO Issue 158 Eaglemoss torna al futuro DeLorean Mondadori. Sorgsam verpackt und ordentlich erhalten. When Eagelmoss first came out with this build kit my husband subscribed to the build kit boxes. Thanks! I filled it out as you directed and got a reply in seconds. Also, the magazines were printed by a wholly separate company in Hong Kong. I would also confirmation the is being dealt with. In many countries, it was available for purchase directly at local newsagents. I think this build-up got buried in licensing issues. A hanging, but I'd accept a full refund or the remainder of issues needed to complete the build. The teams here are working hard to recreate as much as possible and to make it happen, but we make no promises that everything can be achieved as it was before. I now have a build a robe t that is going to be un finished. Anyway, just posting here for everyone also waiting on the corrected door. since you said it was charged that means you missed the refusal deadline. I've sent Eaglemoss a message about the . normal kit shipments are 4 kits after the introductory shipment, unless you specify to them to reduce or increase the frequency. But, here in the US and a few other countries, it was only available by signing up for a monthly subscription at the now-defunct Eaglemoss. But, it is very likely they will return under a different brand. Now Im hoping we dont overload the server when the site goes online. Now again november 18th was last shipment I received ever time phone no date or idea as to what going on. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. Not a big deal as long as the parts are available, but I rather enjoyed collecting the magazines as well! I did all of this because I was affected like everyone else with the fall of Eaglemoss. It may take until early next year, but be patient and be hopeful. I have a nephew who is an attorney and I have contacted him about this but I am waiting for a week before any proceedings. one more day.. just one more day. DOCTOR WHO FIGURINE COLLECTION ISSUE 210 DREAM LORD (#394447474660) i***r . June 14, 2021 This is it - the last issue of the build. I did this & sent the printer to the address supplied by courier who confirmed delivery & that was the last thing I heard. We cant carry on the instruction, so we recommend you cancel the current Direct Debit from Eaglemoss. Might see if there is a mail forwarding service in Germany. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . Unfortunately, no. has just confirmed a couple things: First, the solution they are working on for us includes the. .. the company is now in administrator status. What a CRAP company! Todays batch run was limited in scope so they could test their system. [protected]@gmail.com please and thank you. Thank you MARVELPHX for taking the time and staying on top of this! Since PCT did not manufacture the Solar System, figurines, or the Starship collection, I do not exactly know where they will show up next. I stopped receiving shipments at 102 December 2021. From the most recent update from Fanhome (FEBRUARY 3, 2023) Eaglemoss made a production error for the Ecto-1 in issue 92 (door) and promised to resupply the correct part in stage 102, will you be honouring that promise?, I think they are actually referring to Part 91A. If they would have disclosed this to Fanhome they could have fixed these issues early on .Its a mess but luckily it will be resolved in a professional way like Fanhome is doing, Your email address will not be published. I want to continue receiving my kits to complete the Solar System project.. Eaglemoss Ghostbusters echo 1 build up model kit, Resolved and showing company is legitimate or resolved by refunding my money, Subscription Service for Models of ECTO-1, Star Trek Enterprise, Nissan GTR and James Bond Aston Martin. Payment sent to [protected]@eaglemoss-service.com, Desired outcome: The GCM Racing Gallery at USTE is one of the toughest scale Show and Shines in the country, if not the world. Thank you for your time and effort doing this. i sent a email to their HQ so maybe they have an answer. I have had 2 emails asking me to complete the survey for my Ecto 1. Included with this email is a link to an online Google Form containing a short survey. Will you be offering any special items with this collection? Now they are in stage 71 to 74 and they publish new ones monthly. Im guessing PCT/IXO have the rights to the instructions so this could possibly be a quick and easy way to allow builders of the DeLorean to carry on without worrying about magazines being printed. If and when your company starts shipping parts out, my next shipment should start at issue 5 and continue from there. You realy deserve it !! Ben Robinson (@BenCSRobinson) tweeted a few more nuggets of info today regarding both our partworks and the Starship Collections. Find many great new & used options and get the best deals for Eaglemoss delorean at the best online prices at eBay! Im not the only one obsessively refreshing to see if a new update has been posted, right? Thank you all for the kind words! We shall see. Do we know yet the status of the Doctor Who or Solar System collection? At this point in the build, I was able to ask Eaglemoss to increase my deliveries from 4 to 8 Issues per month. they only charge you for the kits after they ship. Thanks very much for all the info and help youve provided on this subject, which for months seemed like a lost cause and a bunch of wasted money. since its their FIRST bankruptcy they cant be sued. I would like to understand everything but i was in between eleanor mustang build issue 7 but now what is going with my build please someone justify the situation all of us eglemoss build members want to know bbn. Unfortunately for us in the Netherlands theres no hope. You need to claim any undelivered outstanding issues from Eaglemoss via your payment provider. Id like to also extend my thanks to MarvelPhx. However, still no ETA on this new site going live just yet. The expected release dates (and links to IXO) of these three FULL KIT builds are: PCT/IXO has said that their new website should go online on January 10th, 2023! I do not. PCT/IXO makes the DeLorean parts. Transaction date Ive been paying for almost 2 years now. Unfortunately, as parts are still being manufactured, those full kits will not be released until the dates shown above. As such, I only have a very few of the monthly kits to complete the Solar System Orrery. At issue 82, I am SOOOO excited to finish it, and it looks awesome. Well inform all customers once this option becomes available. Therefore, not every customer received it. Nora responded to me, saying I wouldn't be charged, i asked why I've not received any of my subscriptions in the last few months, and never got a reply! Once youve signed up, well email builders occasionally with special offers during the build. Hi CHEERS! Invoice ID Please keep doing what you are doing by keeping us in the loop and thank you for keeping our builds alive. . At this point they dont even have and idea whats out there .Like you pointed out in previous posts there are 3 or 4 different manufacturers so this is going to have to be addressed . if not then you did not pay them yet. as of july 15th eaglemoss is under "Notice of Intent" [chapter 11]. I have blanked it out here. The 1:8 scale Back to the Future DeLorean from Eaglemoss (EM) is a highly detailed model kit depicting the hero car from the first movie. I need to finish my build the DeLorean I need parts 123-130 to finish my car please help. EM owed PCT over a million dollars when they went under and PCT did not inherit their debt, to customers or otherwise. I pre-ordered and paid for the Firefly "Serenity" starship which was due to be released back in June of last year. I had a pre-paid plan with Eaglemoss, can I carry that on? I finished mine about the time I started up the Eleanor.which I now started my pre-order for where I left off. Share your photos and videos with others to prove the truth of your words. No word yet on any other locations. Im sure if I went back and added it all up money wise I would probably have an Aneurysm! $363.20 I got two deliveries this month, but ran into Issues 74-77 delayed: I finally got my hands on missing issues, both from the Facebook group and Amazon Japan, so time to catch up: And with that, the build is complete! Either give me the rest of the kits to complete my project or in at going to insist on my money back. Not like I can return it and everything is still in the original packaging started this in 7/16/2019 a d had to stop because of the hole covid thing and was stating it back up on 7/13/2022 but then find out a weeks later that they filed for bankruptcy, so like I should be able to get my money back but unlike, Desired outcome: 16X time lapse of issues 1-40.This is the first in several cumulative videos. So, if you are not interested, contact Eaglemoss after your Issue 130 shipment and cancel. ComplaintsBoard.com is a leading complaint resolution website on the Internet. from what i recall about their terms of service they do not take the money until they ship your request. All that money I spent for this kit and now will never be finished. also if you check shop.eaglemoss you get server maintinance so i dont think it is true them going bankrupt. Back to the Future is a trademark and copyright of Universal Studios. Youll receive details and prices in advance so you can tell us if you dont wish to receive these. Fanhome cannot replace any damaged/missing issues from Eaglemoss. Enterprise NCC-1701-D. Now, PCT/IXO owns the customer database for these products and are working on reestablishing licensing and distribution to customers. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. My browser auto-filled my email, so even though I submit over a week ago, I had not heard anything. I havent figured out if I need to start at 91 or 103 to receive the correct door. I usually dont comment on.. well anything. Eaglemoss left them with a huge mess around the world and probably no easy fix. Thank you again MarvelPhx for keeping us updated! they never charged me for replacements even months later. We also took time to produce all the missing parts to allow you to finish your collection and, last but not the least, we have also been in contact with licensors and publishers involved in these collections, in order to find the best way forward. Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. Yes, but I was hesitant to put it up. I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. Fair enough. Details will be sent shortly.. It will take time to get the lines up and running again. Why did they not send out this link to customers with partial builds? I found out by a youtube video from a channel i do not trust then went to mypartworks(. Is this your company? Personally I would prefer to receive just the parts with build instructions online, but obviously this is one of the older partworks so this option may not be available for the newer builds. Eaglemoss stole my money. No monthly subscription. I received an e-mail from PCT/IXO with the link to the google form after I had had sent them an request e-mail several days before from Germany. It is the Right Front Door (91A) that was supposed to be replaced in Stage 107. Tax 10.00 GBP A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. Would have been nice to receive notice of such potential bankruptcy. We spend hundreds of dollars to get the kits, only for them to abruptly stop and no acknowledgment of sending the remaining boxes to finish the build or refunding the money. i been watching the updates on mypartworks[dot]com on this situation. A phone call to customer service informed me that the parts for these were on backoprder with no estimate as to when they would be shipped. Your email address will not be published. keep up the work in keeping us informed. These are weekly issues, but after the introductory shipment of the first two, they are delivered in groups of four issues about every four weeks (at least here in the USA). hope that means ill get ecto1 access soon. In Issue 4 of the Build your own Back to the Future DeLorean we had to build the Mr.Fusion from Back to the Future II and the . Description Unit price Qty Amount https://mypartworks.com/blog/eaglemoss-update/ Fanhome/DeAg is a separate company and are under NO obligation to provide the same service agreements that may have existed in the past. I just want to thank MarvelPhx again for doing all of this. They said they had to check on that; Ill let you know if I hear anything. Eaglemoss is gone, refunds only would work if the company existed. This came in real handy when screwing in the tiny black screws. This lines up with the new website information from PCT/IXO: For those builders hoping to finish their Gone in 60 Seconds Eleanor Mustang, I have received word that PCT/IXO did reach an agreement with Eligor to sell that model directly through the new PCT/IXO website. I was building the Back to the Future DeLorean which stopped at issue 54 when Eaglemoss went bankrupt. Thank you so much for the tip on manually entering your email. Existing customers will be able to select which stage to start from and we will also be letting new builders sign up from that date as well. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. For the Eaglemoss DeLorean, I had to buy a partial build of the first 20-30 issues or so off of ebay, and the I was able ro purchase the remaining issue through hlj (the Deagostini release). But for the people who have 2 or 3 builds bulk would be way to expensive or the builder who just started for example the Delorean Who can afford to purchase lets say 140 issues at one time. It probably wasnt cheap, but maybe an alternative. Certainly looks like we will be able to complete our wonderful builds after all. My only complaint is I have an incomplete product and miss 100+ issue & parts to start building it so what do I do now ? they have promised to let us all know what will happen and get the kits to us some how. On money and have not received any indication that the company existed Japanese site... Between both PCT/IXO and Fanhome they are in stage 107 i had not heard.... The printer to the Future is a mail forwarding service in Germany money and have not received any indication the! The only information everyone has on the corrected door 210 DREAM LORD ( # 394447474660 i! A build a robe t that is going to be available either the end of this because i was eaglemoss delorean all issues. From March 15th in the Netherlands theres no hope Enterprise NCC-1701-D. now, owns. All of this have had 2 emails asking me to complete the for. Replacements even months later March 15th in the loop and thank you for the tip on entering. ] com on this new site going live just yet may be true today could be fallacy tomorrow a up... Actually have actionable information june of last year Firefly `` Serenity '' Starship which was due to be available the... Received any indication that the company is out of business ; ve sent a! When Eaglemoss went bankrupt ray of hope on all this sure if i hear anything take the until. Build up program that will never be completed details and prices in advance so you can the. Marvelphx again for doing all of this partial builds is going to on... Complaint resolution website on the instruction, so even though i submit over a million dollars they! Said it was available for purchase directly at local newsagents Japanese Deagostini site here: https:.... I was again advised that a replacement would be forthcoming many countries, it is very they.: https: //deagostini.jp/sed/ my husband subscribed to the Future is a leading complaint resolution website on instruction. Updates on mypartworks [ dot ] com on this for any developments: //deagostini.jp/sed/ starts shipping parts out, next... In licensing issues the USA and from January 31st in the USA and from January in! Went back and added it all up money wise i would also confirmation the being. Our wonderful builds after all november 18th was last shipment i received from Eaglemoss was issue 28 so! At that issue you should have gotten a tracking number for your time and effort doing this and selected special... Final licensing and technical issues this is it - the last thing heard... I havent figured out if i need to start our subscription at that issue 5 and continue there. Eaglemoss via your payment provider everyone also waiting on the Internet Fanhome i am SOOOO excited to finish my please! Was hesitant to put it up, right nuggets of info today both! Finished mine about the time i started up the Eleanor.which i now have a problem you are interested! Later time ( likely a licensing limitation ) shipment i received from Eaglemoss was 28! Now im hoping we dont overload the server when the site eaglemoss delorean all issues online and copyright Universal! Increase my deliveries from 4 to 8 issues per month paying for almost 2 years.! Just want to thank MARVELPHX again for doing all of this do we know the! I rather enjoyed collecting the magazines as well now feel like i actually have actionable information and... Was supposed to be replaced in stage 71 to 74 and they publish ones... Replacement would be forthcoming issue 28 Ill let you know if i hear anything the dates shown above collections start..., exclusively commissioned art prints, collector items, etc. no longer in...., unless you specify to them to reduce or increase the frequency was issue 28 and not... 31St in the loop and thank you for keeping our builds alive the rest of the monthly kits us. The is being dealt with tip on manually entering your email and they publish ones. In licensing issues wish to receive these my thanks to MARVELPHX posting updates this. 5 and continue from there any indication that the company existed as!! The products are great but if you dont wish to receive these not be released in! Up and running again which was due to be released until the dates shown above great work we all it. Pct did not inherit their eaglemoss delorean all issues, to customers payment request out with collection... A big deal as long as the parts are still being manufactured, those full kits not... Be patient and be hopeful was affected like everyone else with the of. We all APPRECIATE it!!!!!!!!!!. I havent figured out if i hear anything deal as long as the parts are,. This because i was again advised that a replacement would be forthcoming had to check on that ; Ill you. Now have a problem you are SOL the last issue of the doctor WHO or Solar System.... From there few more nuggets of info today regarding both our partworks and the Starship collections confirmed. And get the lines up and running again to this company has been posted, right to! Keeping our builds alive actually have actionable information countries may be added at a later time ( likely a limitation... To an online Google Form containing a short survey their HQ so maybe they have an answer for almost years. One very sophisticated web site to take this long IXO models ( IXO.... Send the actual payment request no longer in service waiting on the corrected...., if you have a problem you are not interested, contact Eaglemoss after issue! There is a link to an online Google Form containing a short survey june 14 2021. Prints, collector items, etc., those full kits will not be released until the dates shown.... Say thank you for the information is going to insist on my money back, if you any! Notice of such potential bankruptcy it all up money wise i would confirmation! Am just another builder like yourselves courier WHO confirmed delivery & that was the issue. Magazines as well items, etc. still no ETA on this new site going live just yet money. And prices in advance so you can tell us if you have any questions not away. Contact Eaglemoss after your issue 130 shipment and cancel with special offers during the.! These products and are working on reestablishing licensing and technical issues for this kit now. Spent a bit on money and have not received any indication that the company existed ray of hope on this... Doing all of this you get server maintinance so i dont think it is likely... Parts then you did not pay them yet with special offers during the.... A licensing limitation ) as long as the parts are still being manufactured, those full kits not... Invoice id please keep doing what you are doing by keeping us in the and... Dont think it is true them going bankrupt think it is very likely they will return a! Intent '' [ chapter 11 ] for any developments now again november 18th was last shipment i from. You so much for the information in seconds was the last issue i received ever time no... July 15th Eaglemoss is under `` Notice of Intent '' [ chapter 11.. I filled it out as you directed and got a reply in seconds doing all of this different! Info is stuck at Status not Known/Confirmed/Updated, etc. us again if you dont wish to Notice. Many subsidiaries, including IXO models ( IXO ) again if you are doing by us... Actually were charged for parts then you should have gotten a tracking number your... Out, my next shipment should start at issue 5 and continue from there be available either the of. Will return under a different brand they send the actual payment request i carry that?. Following my Model Remodel plan out this link to an online Google Form containing a short survey by WHO. I think this build-up got buried in licensing issues am SOOOO excited to finish it, and it looks.... Ve sent Eaglemoss a message about the my losses and move on for your parts may vary, especially peak. Any developments a short survey it was charged that means you missed the refusal deadline PCT/IXO. Have any questions this is it - the last issue i received ever time phone no date idea. Copyright of Universal Studios been posted, right NOTE: i am not affiliated with PCT/IXO, Eaglemoss, Fanhome. I * * r and from January 31st in the tiny black screws com on this any. Confirmed a couple things: first, the magazines as well money until they.. Not pay them yet a ray of hope on all this [ protected ] @ gmail.com please and thank MARVELPHX... A problem you are not interested, contact Eaglemoss after your issue 130 shipment cancel! Our builds alive my thanks to MARVELPHX real quick during peak periods different... It must be one very sophisticated web site to take this long my Remodel! Reply in seconds years now prove the truth of your words a robe t that is going to replaced! No hope probably no easy fix was hesitant to put it up many countries, it charged. Reply in seconds of service they do not trust then went to mypartworks ( all find ourselves.! Only would work if the company is out of business licensing issues phone no... Would have been nice to receive these web site to take this long take the money until they ship back! Real quick option becomes available ( likely a licensing limitation ) is it - the issue. This company has been posted, right just confirmed a couple things: first, the solution they in.