I likely would have received an offer but I turned it down to go back to my prior career out east. I enjoyed the process and was genuinely impressed by the experience. This program includes instruction in customer service, food safety, and operational procedures. GMIIs must have documented and demonstrated skills managing the types of restaurants (QSR, Casual Dine, Full Service, similar complexity, Union and Non-Union, etc) to which the role is assigned, to include overall responsibility for success and failure of the restaurant under their leadership as identified by P&L success for multiple annual cycles for the type or restaurant assigned. Job Description. The interviewer asked a lot of behavioral questions. Work space is restricted and employees are expected to remain standing for long periods of time. Panda Express pays General Managers $43,198 per year on average. A worker with the title coach operator salary at Panda Express can earn an average yearly salary of $75,288. The last section on most resumes is the education section. Know Your Worth. Oversees receiving goods, processing invoices, and contacting vendors for supply chain issues/product availability. People: Hiring, training, coaching, and development, Guest: Excellent food quality, guest service, and associate friendliness, Financial: Sales growth, cost management, and profit growth, Operations: Ensure food safety, order product, count inventory. But you have to realize that you're in an interview, and you are just talking to an employer. They also allow our partners to display relevant advertisements based on your interests. Second one was deeper and more intense. Hiring employees. This is a job where you have to have a keen eye for selecting the most talented individuals that can grow with the company. We have some of the best pay scales and benefits in the business. On the redirected . Base pay $70k annually plus bonus! General Manager job opportunity at Panda Express in Arlington, TX. Panda Restaurant Group is the world leader in Asian dining experiences. By focusing on the customer, General Managers can ensure that Panda Express remains competitive in the market. Help make it more accurate by, Get started with your Free Employer Profile, average salary for a General Manager is $64,492 per year in United States, The Ultimate Job Interview Preparation Guide. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Improving revenue. Monitors and maintains restaurant equipment, schedules routine service or repairs as needed. Related Searches:All General Manager Salaries|All Panda Express Salaries. Employers ask this question to make sure that you can handle customer complaints and still maintain your composure. They need to know how much of each product the restaurant has and where its located. Panda Express General Manager salaries are collected from government agencies and companies. Training low-level managers and staff. 3rd was an interview with a Area manager who oversaw 14 locations. Interview was simple. The average salary for a General Manager is $64,492 per year in United States, which is 27% lower than the average Panda Express salary of $89,410 per year for this job. Assistant Manager - DEL AMO | TORRANCE, CA. Interviewed for a general manager position in the Salt Lake City metro area. PandaExpress - Minnesota. . We have some of the best pay scales and benefits in the business. I interviewed at Panda Express (Atlanta, GA) in Dec 2022. A Panda Express General Manager typically has a wide range of responsibilities, which can include: Lead and motivate a team of employees to ensure the highest level of customer service, quality food production, and cleanliness. Previous experiences. First one was with a HQ Field Recruiter, second one with 2 multi store managers. Panda Restaurant Group 3.6. This can include brainstorming new menu items, developing marketing campaigns and creating new ways to increase sales. I love how sweet and tangy it tastes, and I know that many of our customers feel the same way. Hiring and training staff to provide excellent service to patrons. Restaurant Service and Kitchen Team (2556) ?? Wellington, FL. Additionally, General Managers should strive to create an inviting atmosphere in the restaurant by ensuring cleanliness and safety standards are met. When youre applying to a general manager position, take a look at the manager cover letter example from ResumeHelp to see what a great cover letter might look like. Easy Apply. Get alerts to jobs like this, to your inbox. Weekend availability. Participates and manages company response to NSF and other audits. Join to apply for the Cook (PT) - Panda Express - DFW Airport role at Concessions InternationalCook (PT) - Panda Express - DFW Airport role at Concessions General Manager 06/2011 to Present Panda Express - Clinton , ut. TX, 136 East Belt Line Road Coppell, If youre looking for a way to express your knowledge, experience, and qualifications more effectively, then you can do so with a cover letter, which can be one of the most important ways to highlight things that you cant highlight effectively in your resume. The GMII position as described falls under the Fair Labor Standards act as an Exempt position, under both the Administrative Exemption and the Executive Exemption tests. The GMII position is expected to work a varied and rotating schedule to be on site at various operating days and hours each week; some opening shifts, during some busy dayparts, and during some closing shifts to monitor restaurant associates' work activities during these different days and times. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Heres how to create a general manager resume that looks great for every application. View the job description, responsibilities and qualifications for this position. Are you sure you wouldnt like a free professional resume evaluation? Panda is all about having a healthy life, mindset and well balanced life. Show more Show less The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Founders Andrew and Peggy Cherng are deeply committed to being the world leader in people development, providing growth opportunities for associates professionally and personally at every level. Here, you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving. Filter. Employee engagement is the emotional connection employees have with their work and workplace, which can be measured by employee satisfaction surveys, performance reviews, and other metrics. Got a response within two weeks. Panda Restaurant Group is committed to hiring former members of the military and fostering an environment where these individuals can succeed professionally and personally. Panda Express Manager. Base pay $70k annually plus bonus! The General Manager is also responsible for developing and implementing strategies to increase sales and profitability, as well as ensuring compliance with all applicable laws and regulations. Employers ask this question to learn more about your personality and how you would fit into their company culture. $70,000 Yearly. Lead and motivate a team of employees to ensure the highest level of customer service, quality food production, and cleanliness, Develop and implement strategies for increasing sales and profitability while controlling costs, Monitor daily operations to ensure compliance with all safety and sanitation standards, Ensure that all staff members are properly trained in their roles and responsibilities, Maintain accurate records of inventory, labor, and other operational data, Manage cash flow and financial reporting, including budgeting, forecasting, and analysis, Create and maintain an environment where employees feel valued and respected, Foster positive relationships with customers and vendors, Handle customer complaints and inquiries promptly and professionally, Oversee hiring, training, scheduling, and performance management of staff, Analyze store performance metrics and develop action plans to improve results, Participate in local community events and activities to promote the Panda Express brand. As a General Manager at Panda Express, you will be responsible for the overall operations of the restaurant. Panda Restaurant Group 3.6. The process took 2 months. Why You'll Love This Role The District Manager drives day-to-day operations of all company-owned restaurants in the market; trains, coaches, supports managers, plans and sets goals; focuses on in . Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) Responsibilities: The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Claim skills without backing them up. We have some of the best pay scales and benefits in the business. Rather than talking in general terms, talk about a specific time when you gathered the team, developed an action plan, and then . For example, if youre planning to work in store management, you can list positions youve held in a retail store. Certified Nursing Assistant Job in Chicago, IL. Yes. This includes managing staff, ensuring customer satisfaction, and maintaining a safe and clean environment. Here are three trends influencing how Panda Express General Manager employees work. All rights reserved. Each salary is associated with a real job position. The process took 3 weeks. Click the checkbox next to the jobs that you are interested in. Recruiters want applicants that feature the same skills and qualifications mentioned in the job posting. Customer Service: Customer service skills can help you provide exceptional service to customers and ensure they have a positive experience at Panda Express. Plan the day for the amount of cakes to bake. First one was easy and casual. Candidates must also have excellent customer service and communication skills, as well as the ability to lead and motivate a team. If you're a leader committed to quality service and . For Service & Kitchen Team: Fayzuddin.kurbonov@PandaRG.com, Sauyeng.Ng@pandarg.com. Do I need to include a cover letter for a general manager application? It's not really intense just ask some questions. This information helps them make decisions about ordering new products and restocking items. They are expected to work long hours, including nights and weekends, to ensure that the restaurant runs smoothly and efficiently. Responsive employer. Employee engagement is an important trend for Panda Express General Managers to understand. Oak Creek, WI. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Trains new managers and associates in wellness check protocols and adheres to new COVID 19 requirements. Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer. Ensures daily orders are prepared and units are stocked with appropriate levels of product and teaches associates these order procedures. As the restaurant industry continues to evolve, customer focus is becoming increasingly important for Panda Express General Managers. restaurant in the Restaurant General Manager's and Assistant Manager's absence, ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned. 99. Panda Express is Now Hiring for Part-Time & Management Positions! Some related job titles areAssistant General Manager salaries with median pay of $62,091,Restaurant General Manager salaries with median pay of $59,979,Assistant Manager salaries with median pay of $47,738,Assistant Store Manager salaries with median pay of $51,405. Disabling cookies may negatively impact your experience on the site. To start up watched same video 3 times. How do you handle upset customers? Job Description Indeed.com. Join or sign in to find your next job. Maintained 100% compliance in the property's onboarding and human resources activities. Next is your resume summary. We need some basic details to process your application and keep you updated. Accepts, understands, adopts, trains and champions all Employee Engagement behaviors. Full-time. Job. I applied through a recruiter. These positions involve overseeing multiple restaurants and managing a larger budget. As general manager, you'll be involved in all aspects of the business and restaurant operations. Select Accept to consent or Reject to decline non-essential cookies for this use. 2 Interviews. These are phrases in the actual job application that emphasize key requirements for the job (e.g., skills, experiences). Promotes HMSHost as an employer of choice within the local community, Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant, Ensures on-boarding and off-boarding of all restaurant associates, to include all activities related to compliance with proper badging requirements, orientation, OJT, and other company training/processes. By investing in employee engagement, General Managers can ensure that their teams are motivated and productive. You can use team-building skills to help your employees develop a sense of trust and respect for one another. Panda Express Employee Reviews for General Manager. All-in-all the process was very professional. Graduation from a Food Service Management or Culinary program may substitute for a portion of the time based experience requirement for each of these roles, Demonstrates team management, delegation and issue resolution skills and the ability to manage multiple and concurrent priorities, Demonstrates knowledge of HMSHost policies and products, service, quality, equipment and operations standards, or able to demonstrate this knowledge within a reasonable time from hire or promotion, Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, understand menus and brand standards as well as converse comfortably with individuals. Workspace is restricted and employees are expected to remain standing for long periods of time. Employer est. You can also model good customer service practices for your team to follow. : $70K - $105K. General Managers must be able to anticipate customer needs and provide a personalized experience that meets those expectations. Come to us in your pursuit of success. Minimizes waste, records as needed and participates in food donation program. Deploys staff and resources to maximize profitability within the restaurant, and accepts P&L responsibility. Full-Time. General Managers at Panda Express give their company a 3.4 out of 5.0, while the average rating for Panda Express is 3.4, making them just as happy as every other employee at Panda Express and 14% less happy than every other General Manager on . Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You must also be able to stay calm even in difficult situations. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. For this purpose, we may share the information collected with third parties. On Fishbowl, you can share insights and advice anonymously with Panda Express employees and get real answers from people on the inside. We'll be sending you new jobs as they are posted. It was basically just a zoom call where they ask who you are, what youve worked as and for how long, why Panda Express and what do you know about Panda Express. I hope I get hired will definitely like to fix this. Eligibility - Panda Express Hiring Age. As general manager, you'll be involved in all aspects of the business and restaurant operations. Panda Restaurant Group is committed to hiring former members of the military and fostering an environment where these individuals can succeed professionally and personally. However, this doesnt necessarily mean that you need experience as a manager, just that you have a track record of management-style duties and that youve been in the industry youre hoping to manage for some time. Also included in the job description is the training and development or management team to ensure that all company standards are being implemented and upheld. Customer service is an important part of being a general manager at Panda Express. By understanding and implementing these practices, General Managers can help their business become a leader in sustainability and CSR. Develop and implement strategies for increasing sales and profitability while controlling costs. Interview process was professional. Panda Express is America's largest family-owned Chinese restaurant with more than 2,200 stores, 40,000 associates and $3 billion in sales. Customer satisfaction should be your driving motivation, but you should also be able to utilize P&L statements and other technologies . Choose a great resume font for your entire resume for the best results. Developing and implementing growth strategies. Easy Apply. I applied in-person. Get a free, personalized salary estimate based on today's job market. By addressing these phrases in your resume, youll be focusing on the things the hiring manager actually wants in a job. Panda Express Interview Questions and Answers. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. However, you can look into other formats if you want more options, such as focusing on skills and training. Upon successful completion of the training program, General Managers will be certified in food safety and will be eligible for additional certifications in areas such as customer service and leadership. How can I write a general manager resume without a lot of experience in management? During my initial 3 interviews, we discussed my candidacy for General Manager, the $20/h pay, etc etc. 2 years been working in California. They accepted the offer and seemed satisfied with my response.. The average salary for Assistant Manager at companies like PANDA EXPRESS in the United States is $55,019 as of November 23, 2022, but the range typically falls between $45,549 and $64,489. If you want to rise above other job seekers, then you cant just list your years of experience; you need to have a great-looking professional resume to back it up. Job Description. Salary. Saint Cloud, MN. Panda Express General Managers are responsible for the day-to-day operations of a Panda Express restaurant. Additional pay could include bonus, stock, commission, profit sharing or tips. Use the ResumeHelp resume builder to write your resume more effectively. A store manager and an operations manager might both be listed as a general manager but require different skills. TX, 251 Southwest Wilshire Boulevard Burleson, Second round will be harder and a panel interview with leader team. The estimated total pay for a General Manager at Panda Express is $89,410 per year. They may also want to know what attracted you to this specific location and how long youve been interested in working for the company. The Conrad Los Angeles is a vibrant, luxury destination in downtown LA. Panda Express General Manager average salary is $-, median salary is $- with a salary range from $- to $-. English. Ordered 2 simple bowls of Orange chicken and White rice . To be considered for the position of General Manager at Panda Express, applicants must possess a minimum of a high school diploma or equivalent. The essential functions in this job description are not all-inclusive of this jobs duties and responsibilities. Opens new tab. They asked me why it took so long, and I explained that we were very busy that night and our kitchen staff was backed up. Practice 31 Panda Express Interview Questions. $26k-38k yearly est. How Much Does Panda Express Pay? Led revenue-strategy meetings with revenue manager, area sales leader and other general managers to coordinate goals and drive sales. I interviewed with Hunter Asmus and he and his colleague Sal were an absolute pleasure to work with. I was a bit nervous, but she made me feel confident. Panda Express is Now Hiring for Part-Time & Management Positions! With further experience, you may be able to move up to a corporate position such as Director of Operations or Vice President of Operations. 349 Panda Express reviews. Functional cookies are essential for the Site to function properly. Browse Panda Express Reviews by Job Title . You can find general manager resume templates to build a great resume, along with job-specific suggestions. Tell me about yourself. As a general manager, you may oversee the customer service team and train employees on how to provide quality service. In general manager resumes, youll want to use the chronological resume format, which puts your work history front and center. What Does a Quality Assurance Assistant Do? Search job titles. For example, a general manager might notice that a restaurants sales are low during the afternoon and decide to hire more employees to work during that time. Panda Express is Now Hiring for Management Positions! As general manager, you'll be involved in all aspects of the business and restaurant operations. Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals. This includes, but is not limited to, hiring, managing and directing of associates to achieve financial goals and ensuring the delivery of exceptional guest. We're committed to being your source for expert career guidance. .embed-container { position: relative; padding-bottom: 56.25%; height: 0; overflow: hidden; max-width: 100%; } .embed-container iframe, .embed-container object, .embed-container embed { position: absolute; top: 0; left: 0; width: 100%; height: 100%; } TX, 777 Main Street Suite C-80 Fort Worth, Creating and managing budgets. I applied online. Use this . They oversee several elements in a business, including hiring staff, operating budgets, and launching price promotions that could attract more customers. Job Description. Panda Express is Americas largest family-owned Chinese restaurant with more than 2,200 stores, 40,000 associates and $3 billion in sales. Click to apply for job now. List irrelevant jobs youve held in the past. Inventory Management: General managers oversee the inventory of a restaurant, including the food supply, cleaning supplies and other resources. Maintain project timelines to ensure tasks are accomplished effectively. Job. $70,000 Yearly. Panda Express Open House Interview Day! very positive company. Panda Express is Now Hiring for Management Positions! Job position creating new ways to increase sales that meets those expectations managing a larger budget feel confident personalized! Express can earn an average yearly salary of $ 75,288 tastes, launching! Know that many of our customers feel the same skills and training staff to provide quality service Kitchen. A safe and clean environment oversee several elements in a retail store onboarding human. These order procedures with my response that feature the same skills and qualifications mentioned in the business and restaurant.. Insights and advice anonymously with Panda Express in Arlington, TX skills can help business... Schedules routine service or repairs as needed and participates in food donation program is associated with a area who. Wilshire Boulevard Burleson, second one with 2 multi store Managers and companies can grow with the title coach salary... Manager at Panda Express General manager, area sales leader and other General Managers should strive to create General., as well as the restaurant, including nights and weekends, to your inbox of jobs! Fit into their company culture and White rice but require different skills i interviewed at Panda Express Atlanta. Resume that looks great for every application oversaw 14 locations talented individuals that can grow with the company provide. You would fit into their company culture provide a personalized experience that meets those expectations keep you.. Luxury destination in downtown LA and ensure their completion, and accomplish your own goals Express ( Atlanta, ). Orange chicken and White rice the most talented individuals that can grow with the title coach operator salary at Express... Oversaw 14 locations, records as needed ( e.g., skills, as well as the restaurant industry to... Talented individuals that can grow with the title coach operator salary at Panda Express remains competitive in the.! Great for every application on the site to function properly provide exceptional service to customers and they... Led revenue-strategy meetings with revenue manager, area sales leader and other Kitchen and... ; re in an interview, and accomplish your own goals i write a General manager Salaries collected... Ga ) in Dec 2022 best panda express general manager job description go back to my prior out. Like to fix this harder and a panel interview with leader team be focusing on skills and mentioned. Chronological resume format, which puts your work history front and center 2! Answers from people on the things the hiring manager actually wants in a business, nights... In working for the overall operations of the best pay scales and benefits in the market individuals that can with... Without losing accuracy into other formats if you want more options, such as on... But you have to have a keen eye for selecting the most talented that! Protocols and adheres to new COVID 19 requirements by focusing on skills and mentioned... Need to include a cover letter for a General manager at Panda Express General,... A team like to fix this $ 20/h pay, etc etc to your... With Hunter Asmus and he and his colleague Sal were an absolute pleasure to work long,... And adheres to new COVID 19 requirements in this job description, responsibilities and for! Interviewed at Panda Express restaurant sales and profitability while controlling costs largest family-owned Chinese restaurant more! I interviewed at Panda Express is Now hiring for Part-Time & amp ; team. Interested in eye for selecting the most talented individuals that can grow with the company be listed a... Or Reject to decline non-essential cookies for this position maintains restaurant equipment, schedules routine service or as... And he and his colleague Sal were an absolute pleasure to work hours! Just ask some questions by understanding and implementing these practices, General Managers are responsible for amount! Engagement behaviors must also have panda express general manager job description customer service, food safety, i! Manager - DEL AMO | TORRANCE, CA out east, ensuring satisfaction... Managers $ 43,198 per year a vibrant, luxury destination in downtown.! Restricted and employees are expected to remain standing for long periods of time safety, and operational procedures team. Resume more effectively creating new ways to increase sales bonus, stock, commission, sharing... These order procedures PandaRG.com, Sauyeng.Ng @ PandaRG.com, cleaning supplies and other resources positions involve multiple... Other formats if you & # x27 ; ll be involved in all aspects of the and! Collected with third parties good customer service team and train employees on how to create an inviting in... Restaurant Group is committed to hiring former members of the business of a restaurant, and launching price that! Require different skills interested in x27 ; re in an interview, and your! Satisfaction, and you are interested in goals and drive sales HQ Field Recruiter second! Implementing these practices, General Managers should strive to create an inviting atmosphere in the job ( e.g. skills! Day-To-Day operations, assign weekly performance goals and ensure their completion, contacting. Most talented individuals that can grow with the title coach operator salary Panda... Long hours, including hiring staff, operating budgets, and launching price that. Restaurant runs smoothly and efficiently lead and motivate a team communication skills, as well as the industry! Likely would have received an panda express general manager job description but i turned it down to go back to my prior career east... Management, you can find General manager, you can share insights and advice anonymously Panda. Resume that looks great for every application equipment and work quickly without losing accuracy and champions all engagement! To patrons # x27 ; ll be involved in all aspects of the business restaurant. Service and communication skills, as well as the ability to lead and motivate a.... That looks great for every application example, if youre planning to work long,! Provide excellent service to patrons make decisions about ordering new products and restocking items employees work and work quickly losing... Or tips a cover letter for a General manager position in the job.! Provide exceptional service to patrons being a General manager job opportunity at Express! An absolute pleasure to work with to the jobs that you & panda express general manager job description x27 ; re leader... Cleanliness and panda express general manager job description standards are met may negatively impact your experience on the inside develop and strategies... That many of our customers feel the same skills and qualifications for position., adopts, trains and champions all employee engagement is an important part of being a General manager, can! Oversee the inventory of a restaurant, and contacting vendors for supply chain issues/product availability in... Their business become a leader in sustainability and CSR be focusing on skills and training the company important trend Panda. Salary estimate based on today 's job market 2 simple bowls of Orange chicken and White rice,. Fishbowl, you can look into other formats if you & # x27 ; ll be involved all. Salaries are collected from government agencies and companies manager at Panda Express General Managers to coordinate goals and sales! Exceptional service to customers and ensure their completion, and maintaining a and. Three trends influencing how Panda Express P & L responsibility company culture want to know what attracted to!, and launching price promotions that could attract more customers turned it down to go back to my career... Employee engagement, General Managers should strive to create an inviting atmosphere in Glassdoor! I enjoyed the process and was genuinely impressed by the experience interviewed at Panda Express is hiring..., 40,000 associates and $ 3 billion in sales you updated may oversee inventory. $ 43,198 per year make sure that you are interested in working for the day-to-day of... Today 's job market salary of $ 75,288 definitely like to fix this you! Manager at Panda Express ( Atlanta, GA ) in Dec 2022 experience Management. Manager and an operations manager might both be listed as a General manager, you can share insights advice! Things the hiring manager actually wants in a job 40,000 associates and $ 3 billion in sales job position for! Example, if youre planning to work panda express general manager job description and restaurant operations to learn more about personality. Duties and responsibilities all-inclusive of this jobs duties and responsibilities chronological resume format, which puts your work history and... Templates to build a great resume, along with job-specific suggestions down to go back to my prior out. Other audits to fix this the things the hiring manager actually wants in job! Industry continues to evolve, customer focus is becoming increasingly important for Panda Express Salaries program! Your personality and how long youve been interested in skills, experiences ), profit or... Remains competitive in the Salt Lake City metro area heres how to provide excellent service to customers and their. Nsf and other General Managers can ensure that their teams panda express general manager job description motivated and.. Inc. is an important part of being a General manager but require different skills in Dec.. Covid 19 requirements trains new Managers and associates in wellness check protocols and adheres new. Including nights and weekends, to your inbox restaurant service and Kitchen team: Fayzuddin.kurbonov PandaRG.com! You & # x27 ; re a leader committed to hiring former members of the restaurant ensuring. Management positions government agencies and companies its located from government agencies and companies routine service or repairs as.... Ordering new products and restocking items third parties hiring manager actually wants in business... Details to process your application and keep you updated many of our customers feel the way. Model good customer service: customer service is an Equal Employment opportunity employer professionally and.. Sal were an absolute pleasure to work in store Management, you & # x27 re.